How to Talk to a Real Person at Facebook

facebook ads Apr 28, 2023

If you are someone who has ever said "I just need to speak to someone at Facebook Support" then I have a hack for you!

Now if you've been following me, you know that I recommend starting a chat with Meta Support and this does yield results but often takes a long time to resolve and find the right person to fix your issue!

Not anymore!

* spoiler alert - it does cost money!

Step 1. Turn your personal profile into a professional account. This means turning ON professional mode. If this is not something you want forever, that is ok once your issue is resolved your can turn OFF professional mode.

Step 2. Get Meta Verified - this is not something that will take a few steps - it's actually a very, very frustrating process and no one at Meta UX department must have actually completed the steps themselves. You the drill - get codes sent, no codes arrive etc. Anyway perservere after about 3 attempts and 3 x 3 mins of waiting for new codes - et viola - Meta Verified! Forgot to mention - it will set you back $19.99 a month (you can cancel this when you don't need it anymore).

Step 3.  Access the super amazing Meta Support now available to you now that you are Meta Verified. This was tricky to find - you need to access it via mobile. Under Settings. And it's worded weird but eventually you will get to start a chat with an actual person but not just any person, a person WHO CAN HELP YOU!

I have heard of people who have had Business Manager, Ad Account, Page issues for years - resolved within a matter of hours!

Now your turn - I went live on Youtube if you want to see those steps in action. Let me know how you go! 


WORDFETTI YOUR WORDS

One of my favourite ads clients, Anita Siek is closing doors tonight on Wordfetti Your Words.

The Wordfetti Your Words program is a tried and tested repeatable system underpinned by psychology to nail your messaging and write copy that stand out and sell.

If you struggle to find the right words, lose hours trying to craft your copy or find creating content a constant source of stress check out this program.

I joined the program last round and when a potential ads client on a zoom call started reading lines off my website and saying THIS IS ME - I knew that WYW had been the best investment for my business. This client signed up to 12 months of ads management straight after that zoom call!

If you're not interested in WYW, at least click through to Anita's EPIC sales page - it's a work of art!

 

PS I am an affiliate for WORDFETTI YOUR WORDS - I only recommend courses I have done and absolutely love!

If you've just started out in the online world and you want to give paid ads a go to reach more people, then purchase my Playbook!

 You'll receive a document to create your own ads funnel strategy plus the step-by-step screenshots on how to set these campaigns up for yourself.

The Playbook includes step-by-step on how to create your ads funnel strategy for top of funnel ads, middle of funnel ads and bottom of funnel ads specifically designed for online course creators.

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